Customer Service That Cares Naturally

BLEUM brings fully agentic AI to your business. Natural conversations, instant resolutions, and seamless handoffsโ€”powered by intelligence that grows with every call.

Watch BLEUM in Action
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Response Time
24/7
Your Busiest Hour, Covered
Unlimited
Concurrent Calls
7+
Languages, Auto-Detected

Everything You Need to Transform Customer Care

From intelligent conversations to enterprise-grade security, BLEUM handles it all so your team can focus on what matters.

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Fully Agentic AI

No rigid scripts. BLEUM understands context, handles complex queries, and navigates conversations naturallyโ€”just like your best agents.

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Multi-Language + Auto-Detect

Speak their language automatically. BLEUM detects caller language in real-time and responds fluently in 7+ languages.

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SOC 2 Controls

Enterprise-grade security from day one. GDPR & CCPA compliant with encryption, audit logging, and continuous monitoring. Learn more โ†’

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CRM & Helpdesk Integrations

Connect Zendesk, Salesforce, HubSpot and more. BLEUM syncs tickets, knowledge base, and customer history for context-rich conversations.

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A/B Testing Built-In

Experiment with greetings, procedures, and responses. Let data guide your optimization journey.

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Empathy Engine

Sentiment detection triggers compassionate responses when callers need it mostโ€”care that feels human.

From Setup to Live in Days, Not Months

Getting started with BLEUM is as natural as having a conversation.

Connect Your Systems

Connect your CRM, helpdesk, or knowledge base โ€” or start without one. BLEUM works standalone or integrates with your existing stack.

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Design Your Flows

Use our visual builder to create conversation proceduresโ€”or let AI handle things dynamically with agentic mode.

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Go Live & Grow

Route calls to BLEUM and watch resolution rates climb. Built-in analytics help you continuously improve.

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Works With Your Existing Stack

BLEUM connects to the tools you already use, no rip-and-replace required.

Works With Your Stack

BLEUM integrates with the tools you already use โ€” including Zendesk, Salesforce, and HubSpot. No integration required to get started.

Help Center sync with RAG search
Automatic ticket creation
CRM & helpdesk escalation
Customer context on every call

Enterprise-Grade, From the Ground Up

Built with security at our core. Learn more about our security practices โ†’

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GDPR
Compliant
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CCPA/CPRA
Compliant
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SOC 2
Controls
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256-bit
Encryption
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Multi-Region
AWS

Infrastructure Partners

twilio Deepgram Cartesia ElevenLabs Cerebras OpenAI Stripe AWS

Built by Voice, Automation & CCaaS Veterans

Our founders bring over 20 years of experience building and scaling voice, CX and marketing automation platforms at some of the world's most recognised companies.

Cisco
Genesys
Talkdesk
Zendesk
ActiveCampaign

We've spent two decades inside the platforms our customers use every day. We know what enterprise voice AI needs to look like โ€” and we built it.

Ready to Transform Your Customer Experience?

Join the companies using BLEUM to deliver exceptional, natural customer careโ€”24 hours a day, 7 days a week.